Frequently asked questions
How does GiveItAScan find overcharges?
As you shop, you scan the shelf price ticket for each item. At the checkout you scan your receipt, and the app compares each receipt line against the shelf price you captured. Anything charged higher than the ticket is flagged.
Does it work for fruit and vegetables sold by weight?
Yes. For loose produce we compare the per-kilogram rate on the ticket against the rate on your receipt, then use the actual weight from the receipt to show the real dollar difference.
My receipt is really long — can I still scan it?
Yes. You can add several photos of one receipt and the app treats them as a single receipt without double-counting lines.
Are my photos or data stored?
Your scan history stays on your device. Photos are sent to our backend only to read the prices, then discarded immediately — never stored on our servers and never used to track you. See our Privacy Policy.
Does a flagged overcharge guarantee a refund?
No. GiveItAScan is a guidance tool. Supermarket scanning policies vary and change, so always confirm with the retailer. The app helps you spot what to question and gives you the evidence photo to show staff.
How do I manage or cancel my subscription?
Subscriptions are handled by Apple. Open the iOS Settings app, tap your name, then Subscriptions, and select GiveItAScan to change or cancel. If you started a free trial, you can cancel anytime before it ends.
How do I delete my data?
Because your history lives on your device, deleting the app removes it. You can also delete individual scans inside the app at any time.